YayMail Addon for YITH Advanced Refund System for WooCommerce Premium
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About YayMail Addon for YITH Advanced Refund System for WooCommerce Premium
A poorly communicated refund turns into two support tickets
When a customer requests a return, they watch their inbox like few other times. If the message they get is the generic default text, cold and without your brand, they are left wondering whether anyone has read it and write to you again. In a store that handles returns, every status email is part of the after-sales service, and it is exactly the one nobody tends to look after.
YayMail Addon for YITH Advanced Refund System for WooCommerce Premium lets you redesign those emails with the YayMail visual editor.
The seven refund-flow emails you can redesign
The addon covers the notifications that YITH Advanced Refund System sends to the customer during the process:
- New request
- New message: the notice when you write to them to ask for more information about the refund.
- Request processing
- Request on hold
- Request approved
- Request rejected
- Coupon offer: the message in which you propose a coupon as an alternative to the refund.
All of them are edited by dragging and dropping blocks, so you can give all seven the same look as the rest of your store's emails.
What this addon does and what your refund flow still lacks
It is an addon, not a refund system: it only changes the look of the emails. You need YITH Advanced Refund System for WooCommerce installed, which manages the requests, messages and coupons. On its own it activates nothing.
It also does not change the rules of the process: it does not change when each email is sent or add new statuses. What you do control is how each message looks and what it says. And the listed emails are the ones it covers; if your flow uses other notices, check in the demo whether they appear in the editor.
Frequently asked questions
Can I change the text of the rejection email?
Yes, it is one of the seven editable emails. It is a good place to explain the reason clearly and, if it suits you, offer an alternative.
Do I need to know how to code?
No, the editor is drag and drop.
The templates are edited one by one
Since there are seven different emails, it is best to start with the approved and rejected request ones, which have the most impact, and then copy the header and footer to the rest to keep them consistent. Submit a test request in your store to see each email on mobile and desktop before putting it live.
Topics
Version history
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v
1.0 Current 14 May 2024
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Frequently asked questions
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GPL (General Public License) is the license under which WordPress and most premium plugins/themes are distributed. It grants you the right to use, modify and redistribute the software in as many projects as you want, with no domain restrictions.
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Yes. With membership you get automatic updates via our GPLClub Updater plugin (installed on your WP, detects new versions and applies them). With individual purchase, you get one year of manual updates from your account.
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Depends on the plan. Monthly: 3 domains. Semi-annual: 7. Annual and Lifetime: 15. Individual purchase: 1 domain.
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GPLClub offers its own support for installation, configuration and compatibility. For direct support from the original author (feature requests, product-specific bugs), a license purchased from the author is required.
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