AI ChatBot for WordPress with OpenAI - ChatGPT

The answer is already on your site; the visitor cannot find it

Almost everything visitors to a small site ask is already written somewhere: the opening hours in the footer, shipping times in the terms. The visitor does not find it, sends an email or leaves, and whoever runs the site ends up answering the same thing every week.

That is why a chatbot's first job is not to think, but to find what you have already written. This AI ChatBot for WordPress, QuantumCloud's WPBot, can work without any artificial intelligence integration: it searches your pages and posts, answers with your FAQ and with replies you write yourself. Artificial intelligence is added later, for what is not written down.

What it answers without artificial intelligence

• Site search: it answers with your pages and posts, with a phrase-matching accuracy you can adjust.
• FAQ area with several questions and answers, which accept HTML.
• Text responses without limit, written from the WordPress dashboard.
• Conversational forms with a free add-on: menu-driven conversations, contact, job applications, lead capture and surveys.
• Emails, call-back requests and feedback: call-back requests reach the administrator by email, and emails can be exported as CSV.

When you connect a model, what you give it to read

It can connect to OpenAI, Gemini, Mistral, OpenRouter and Dialogflow, including Dialogflow CX. What decides whether it answers well is its knowledge base: it is fed with your site's data and with documents you upload, in PDF, CSV, DOCX, XML, sitemaps and Google sheets or docs.

That is where the real work is: with a PDF from three seasons ago, the model repeats old prices with great confidence. Review what you upload as you would review a published page.

It also brings images with DALL-E and GPT assistants. And with a model or Dialogflow connected, the conversation text is sent to that service.

Beyond answering: notices and exit messages

The chatbot can speak first. It shows notices above its icon and has on-site retargeting: messages that appear when the visitor is about to leave, has scrolled down the page or after some time, different on each page.

Use it with restraint. A message on the pricing page offering to clear up doubts usually helps; the same message on every page ends up wearing people out.

One language at a time, and people through Messenger

It does not handle several languages at once. It works in any language, right-to-left ones included, but one at a time. A bilingual site has to choose.

The conversation with a person leaves the chat. Live chat comes through Facebook Messenger as a floating button, through links to services such as Tawk.to and through shortcuts to WhatsApp, Skype, Viber or a phone call. The bot can be scheduled for the hours when nobody is there.

Start with the ten questions you get most

Text responses need MySQL 5.6 or higher.

1. Gather the ten questions you receive most often by email.
2. Write their answers in the FAQ area, before connecting any model.
3. Adjust the site search accuracy and test it with real questions.
4. If you connect a model, upload only documents that are up to date.
5. Set up the handover to Messenger or another channel for what the bot does not know.

Spending control, or a chat that sells

If you want an artificial intelligence assistant with spending control, AI Engine Pro brings chatbots, a knowledge base with your documentation and usage limits per user and per guest. And if your site is a shop and you want the chat to sell, WoowBot searches products and adds them to the cart from the conversation.

Artificial intelligence, languages and live chat

Does it work without OpenAI?

Yes. It answers with site search, the FAQ and your text responses without any artificial intelligence integration.

Which models can I connect?

OpenAI, Gemini, Mistral, OpenRouter and Dialogflow, including Dialogflow CX.

Can it read my documents?

Yes, through its knowledge base, which accepts PDF, CSV, DOCX and Google documents.

Does it speak several languages at once?

No, one at a time.

Can it hand the conversation to a person?

Through Facebook Messenger as a floating button or through links to services such as Tawk.to.

Does it collect visitors' emails?

Yes, and they can be exported as CSV.