Tickera Slack Notifications
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About Tickera Slack Notifications
Finding out about a sale when it's already late
Event organizers often find out how ticket sales are going the hard way: opening the dashboard every so often, waiting for an email, or asking in the team chat "how many have we sold today?". Tickera Slack Notifications solves exactly that: every time someone buys a ticket on your site, a notice appears in the Slack channel you choose.
Selling tickets is a business of peaks
An event doesn't sell evenly. An email campaign, a post from an artist or the announcement that few seats are left can bunch purchases into a single hour, and then everything goes quiet. If your team sees sales the moment they happen, they can link each peak to the action that caused it, and also notice that a promotion isn't moving anything before days go by. An end-of-day summary doesn't allow that.
What shows up in Slack and how it connects
- Alert when checkout completes: the message arrives when payment finishes, without waiting for a summary.
- Order details: buyer, ticket type, event, quantity and total, so the team sees it without opening the dashboard. The message also includes a link to the order in the WordPress admin.
- Channel of your choice: a shared channel such as #ticket-sales, an operations one or a private direct message. If you have several sites with Tickera, each one can post to a different channel.
- Connection through a webhook: you create an incoming webhook in Slack, paste its URL into the add-on settings and you're done. There's no coding and no bot to create.
The alert goes straight from your WordPress server to Slack, without passing through intermediary services.
It needs Tickera to work
This add-on doesn't sell tickets by itself: it extends the Tickera plugin and is useless without it. What it covers and what is left for you:
- Already solved: the Slack alert for each sale, with the order details and the admin link.
- Covered by Tickera: ticket sales, checkout and orders.
- Covered by you in Slack: having a workspace, creating the webhook and choosing the channel.
- Not a report: it's one alert per sale, not a statistics dashboard.
If Slack fails, the sale isn't lost
The notification sits on top of the purchase process, not inside it. If Slack doesn't respond or the webhook fails, the buyer still gets their ticket and the order is saved in your database. However, in that case the alert won't reach you, so don't turn the channel into your only way of keeping track of sales.
Frequently asked questions
Do I need a paid Slack plan?
No. Incoming webhooks work with Slack's free account, and that's the mechanism this add-on uses.
Can I choose which channel the alerts go to?
Yes. The channel is defined when you create the webhook in Slack, and it can be a team channel or a private direct message.
Can I use it with several sites?
Yes. Each site with Tickera can send its alerts to a different channel.
Does it notify about other things, such as refunds or registered attendees?
The add-on is designed to notify about tickets sold. If you need other kinds of alerts, check it in the demo before counting on it.
Topics
Version history
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v
1.1.6 Current 13 May 2024
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Frequently asked questions
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GPL (General Public License) is the license under which WordPress and most premium plugins/themes are distributed. It grants you the right to use, modify and redistribute the software in as many projects as you want, with no domain restrictions.
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Yes. With membership you get automatic updates via our GPLClub Updater plugin (installed on your WP, detects new versions and applies them). With individual purchase, you get one year of manual updates from your account.
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Depends on the plan. Monthly: 3 domains. Semi-annual: 7. Annual and Lifetime: 15. Individual purchase: 1 domain.
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GPLClub offers its own support for installation, configuration and compatibility. For direct support from the original author (feature requests, product-specific bugs), a license purchased from the author is required.
